Privacy Policy.

We collect information you voluntarily provide when you contact us, request a consultation, apply for a caregiver position, submit a referral, or chat with us through our website. This may include your name, phone number, email address, mailing address, and any details you share about the care you are seeking or your employment interest.

We also collect limited technical information automatically, such as device type, browser, general location, and pages visited, to help us operate and improve the Site.

Please do not submit diagnoses, Social Security numbers, Medicaid ID numbers, medical records, insurance claim details, or other sensitive health information through the public website chat or contact form. If you need to share that kind of information, please call us directly. For any medical emergency, call 911.

We use information you provide to:

• Respond to inquiries and schedule consultations;
• Coordinate and provide in-home care services;
• Review employment applications and communicate with applicants;
• Process referrals from families, hospitals, social workers, and community partners;
• Send you the messages you have asked to receive;
• Operate, secure, and improve the Site.

We use a small number of cookies and similar technologies to keep the site working, remember basic preferences, and understand aggregate traffic (for example, which pages are most visited). We do not use cookies to build advertising profiles or sell your browsing activity. You can control cookies through your browser settings; blocking some cookies may affect site functionality.

You may request to access, correct, or delete the personal information you have provided, or ask questions about how we use it, by contacting us at info@pleasantville.biz. You may unsubscribe from email updates using the link in those messages, and you may opt out of SMS at any time by replying STOP.

If you opt in to text messages from Pleasantville Home Care (for example, through our SMS Consent page or the website chat consent checkbox), we collect your mobile number, the consent language you agreed to, the timestamp, and the source URL so we can send the customer-care messages you have requested.

Mobile information, including phone numbers and SMS consent records, will not be shared, sold, rented, or disclosed to third parties or affiliates for marketing or promotional purposes. SMS consent is not shared with third parties or affiliates. Information may be shared only with service providers that support delivery of our text messaging program, and only as necessary to provide that service.

Messages are limited to non-promotional customer-care use cases: responses to consultation requests, service inquiry follow-ups, appointment confirmations and reminders, caregiver applicant updates, and requested support. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. You may also contact us at info@pleasantville.biz or 843-232-6791.

For the full SMS program terms, see our Terms & Conditions.

We do not sell your personal information and we do not sell or share lead information with third-party marketers. We share information only as needed to operate our services — for example, with the caregiver assigned to your family, or with vetted service providers who help us run our website, communications, and scheduling. These providers are required to protect your information and use it only for the services they provide to us.

We may disclose information when required by law, to protect the safety of clients, caregivers, or the public, or in connection with a legal proceeding.

We use reasonable administrative, technical, and physical safeguards designed to protect the information we collect. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security. We do not represent that our website or intake channels are HIPAA-compliant systems; please do not send protected health information through them.

Our Site is intended for adults inquiring about care, employment, or referrals. We do not knowingly collect personal information from children under 13.

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date above and post the new version on this page.

PLEASANTVILLE HOME CARE LLC
5033 Dick Pond Rd Suite A
Myrtle Beach, SC 29588
Phone: 843-232-6791
Email: info@pleasantville.biz
Web: https://www.pleasantvillehomecare.biz